1. Information We Collect
- Account Information: Name, email address, username, password (hashed), and payment details (processed securely by Stripe).
- User Content: Backing tracks and other content you upload or create on the platform.
- Usage Data: IP address, browser type, device information, and interaction logs collected via cookies and analytics tools.
- Cookies and Tracking: We use cookies to store session tokens and improve user experience.
2. How We Use Your Information
- Provide and maintain our platform and services.
- Process payments securely via Stripe.
- Store and manage backing tracks using Amazon S3.
- Authenticate users and maintain session security using cookies.
- Communicate with you about your account, updates, and support.
- Comply with legal obligations and prevent fraud or abuse.
- Analyze usage patterns to improve our service.
3. Legal Basis for Processing
- Performance of a contract (providing the service you signed up for).
- Compliance with legal obligations.
- Legitimate interests such as platform security, fraud prevention, and service improvements.
- Your consent where required (e.g., marketing communications).
4. Cookies
- Store authentication tokens securely, enabling you to stay logged in.
- Enhance website functionality and user experience.
- Collect anonymized usage data for analytics.
You can manage cookie preferences via your browser settings; however, disabling essential cookies may affect your ability to use certain features.
5. Data Sharing and Disclosure
- Payment Processors: Stripe, for payment processing.
- Hosting and Storage Providers: Amazon S3, for file storage.
- Legal Authorities: If required by law or to protect our rights.
- Service Providers: Third parties who assist us in operating the platform under confidentiality agreements.
We do not sell your personal data to third parties.
6. Data Security
- Password hashing and encryption.
- Secure data storage on Amazon S3.
- Use of HTTPS to encrypt data transmitted between your browser and our servers.
- Regular security assessments.
7. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes or enforce our agreements.
Upon account deletion or at your request, we will delete or anonymize your data as appropriate, unless retention is required by law.
8. Your Rights
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request erasure of your data (right to be forgotten).
- Object to or restrict processing.
- Data portability.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us at acousticversionuk@gmail.com.
9. Children’s Privacy
Our platform is not intended for children under 18. We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it promptly.
10. International Data Transfers
We store and process data within the UK and the European Economic Area (EEA). If data is transferred outside these regions, we ensure adequate protections are in place as required by law.
11. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes via the platform or email. Please review this policy periodically.
12. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact us at:
acousticversionuk@gmail.com